You can make use of our "Easy Returns" service, i.e. the right to return the goods within 14 days of receipt. In particular, it is possible to request a replacement or return of the package under the following conditions:
These are the most frequent reasons for a customer to return a product that does not satisfy or is defective.
Crediting: When the product arrives in our warehouses we proceed to return the amount corresponding to the invoice (including shipping costs and/or possible cash on delivery) with the modality that is shared with the TripleA staff (re-crediting on credit card or bank transfer).
How to activate the return process: It is possible to activate the return process by sending a communication on paper or by email to email@example.com with the subject "Easy Returns Customer Service":
Cost of return service: No shipping costs for returns. Our staff will take care of everything! If you are not satisfied with the product write us an email to firstname.lastname@example.org
The Triple A staff with the "Easy Return" service wants to express total transparency in the purchasing process and aims at the total satisfaction of the client.